Terms of service

Terms of Service

Welcome to Freshman Flow! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

  • All content on this website, including product descriptions, images, and pricing, is for informational purposes only.

  • We reserve the right to modify these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Orders & Payment

  • By placing an order, you confirm that all information you provide is accurate and that you are authorized to use the chosen payment method.

  • We accept payment via major credit/debit cards and PayPal.

  • Prices are displayed in GBP (£) and may change without notice.

3. Shipping

  • We aim to dispatch orders promptly. Delivery times may vary depending on location and product availability.

  • Shipping costs are calculated at checkout.

4. Returns & Refunds

  • Our Return & Refund Policy applies: items can be returned within 28 days in unused, undamaged condition with no changes in color or finishing.

  • For details on returning items, see our Return & Refund Policy above.

5. Product Availability

  • We strive to keep our inventory updated. In rare cases, a product may become unavailable after an order is placed. We will notify you and offer a full refund.

6. Intellectual Property

  • All content on this site, including text, images, logos, and designs, is owned by Freshman Flow and protected under copyright law.

  • You may not use any content without our written permission.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability is limited to the purchase price of the product.

8. Governing Law

  • These Terms of Service are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts in London, United Kingdom.

9. Contact Us

  • For any questions or concerns regarding these terms, please contact us at:
    Email: freshmanflow.co@gmail.com
    Return Address: Unit M153, Waterlane, Hawley Wharf, London NW1 8JZ, United Kingdom